Steven Cerri is an expert in the transition process from technical professional to organizational leader. He personally has made the transition from engineer, to program and product manager, vice president of engineering, to director of training in high tech companies, to general manager, to entrepreneur, to trainer and consultant. Steven has done landmark work in the areas of transitioning technical professionals to positions of management and leadership- maximizing technical employee performance and productivity- and aligning organizational leadership. He understands people and organic structures in fast-paced and challenging business environments, and has successfully managed a number of start-ups, mergers, turnarounds and "entrenched" teams.

Steven Cerri began his career as an aeronautical engineer working on the space program. An engineer, scientist, and businessman by education, Steven is a senior consultant, trainer, and coach. Steven specializes in training engineers and technical staff to become effective managers and leaders, effective communicators and negotiators, and effective at customer service.

Steven has trained and coached hundreds of technical professionals. He is contributing author of the IEEE book: "The Balanced Engineer, Essential Ideas for Career Development." He has authored scores of unique and innovative training and change-management programs for technical organizaitons and publications for business and public markets including: "Transitioning From Technical Professional to Manager and Leader"- "Effective Communication Tools for Engineers"- Beyond Customer Service in High-Tech Organizations"- "-Coaching and Mentoring for the Technical Manager"- "-Building Effective Process Improvement Teams"- "Processes for Effective Communication for Sales and Management"- "Conflict Resolution"- and "Process Analysis for Initiating and Managing Effective Change in Technical Organizations".

During his career Mr. Cerri had the reputation for helping competent technical employees who were poor managers become highly effective technical managers. Steven took management control of a group responsible for first-pass- yield at a printer manufacturer where the first-pass-yield had remained at 75% for over 12 months. With Steven’s guidance the first-pass-yield rose to 98% in 8 weeks. Steven has also been instrumental in the turn-around coaching of employees who were about to be let go. They ultimately became some of the most valued employees in their organizations.

Steven is a contributing consultant and speaker on the PBS production entitled: "Taking the Lead: The Management 2000 Revolution", a 26-episode management curriculum, currently airing on PBS television and on 42 US college campuses. He has presented papers at National IEEE Conferences titled: "Transitioning from Engineer to Manager"- and "Effective Communication Skills for Engineers". He is also completing a book titled: "Interpersonal Communication Tools for the Technical Professional".

Mr. Cerri appears in International Who’s Who of Professional Management, has been an adjunct professor at Pepperdine University, has trained Total Quality Management, and has completed certification courses as a personal and professional coach. He is a Certified Master Practitioner of Neuro-Linguistic Programming and has delivered NLP-based training in a variety of technical and non-technical organizations. Steven Cerri has conducted trainings in China, England, Italy (in Italian) as well as in the United States. Mr. Cerri is a member of the Institute of Electrical and Electronic Engineers, the American Institute of Aeronautics and Astronautics, the American Society of Training and Development , the Institute for the Advanced Studies of Health, and the National Speakers Association (Northern California).

STCerri International
Attention: Steven Cerri
231 Market Place, Suite 320, San Ramon, CA 94583
Office: 925-735-9500, Fax: 415-276-3183
Mobile: 415-320-2731, Email: steven@stcerri.com

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Facilitator · Trainer · Coach · Speaker · Author